Cyber insurance directory
Draft: pending legal review.
If you have cyber insurance, call it early: the policy may set notice requirements and may list breach lawyers and forensic firms the insurer approves. If you don't, here is where to start.
Find your cyber insurer's claims contact
Use the claims number or email on your own policy first, or call your broker or agent. Many insurers want notice through a specific channel, and the contact for your policy may differ from the general one below. These details came from each insurer's own website on 2026-11-03 and may have changed.
33 of 33 insurers
AIG (CyberEdge)
Carrier · American Intrnl Grp- Phone
- 800.CYBR.345 (800.292.7345)
- Claims email
- c-Claim@aig.com
- Report a claim
- Insurer's claims page
Insurer says: Page: contact the CyberEdge Hotline 'in advance of the submission of the First Notice of Loss'; submit First Notice of Loss by email to c-Claim@aig.com.
Allied World (Fairfax Financial)
Carrier · Fairfax Financial- Phone
- No public cyber claims line found. Use your policy or your broker.
- Claims email
- noticeofloss@awac.com
- Report a claim
- Insurer's claims page
Insurer says: Page: 'Claims and/or notices of potential claims can be sent to Allied World via noticeofloss@awac.com'; 'providing notice to your agent/broker is not considered notice to Allied World.' No phone on page.
Approved vendors: No cyber or vendor mention on the page read.
Arch Insurance
Carrier · Arch Ins Grp- Phone
- 1-833-923-ARCH (2724)
- Claims email
- cyberclaims@archinsurance.com
- Report a claim
- Insurer's claims page
Insurer says: Arch's US Cyber Insurance Claims Guide: contact Arch Cyber Claims 'to report a claim or incident' at the email or phone. Guide lists forensic firms' hotlines.
Approved vendors: Guide lists forensic/incident response firms with their own hotlines.
At-Bay
MGA · At Bay Specialty Ins Co- Phone
- 650-850-5408
- Claims email
- claims@at-bay.com
- Report a claim
- Insurer's claims page
Insurer says: Page: for ransomware or system interruption needing immediate attention 'call the At-Bay breach coach at 650-850-5408 or notify claim to claims@at-bay.com'.
Approved vendors: Page lists partner firms (AllClearID, Arete, BakerHostetler, Kroll, Unit 42); says claims 'will contact policyholders to determine which, if any, partners are needed.'
AXA XL
Carrier · AXA Ins Grp- Phone
- 855-566-4724
- Claims email
- webfnol.na@axaxl.com
- Report a claim
- Insurer's claims page
Approved vendors: Not read.
AXIS Insurance
Carrier · AXIS Capital Grp- Phone
- No public cyber claims line found. AXIS lists an Incident Commander line that its own page says is not claim notice. Report claims through your agent, broker, or AXIS claims page.
- Claims email
- IC@axiscapital.com
- Report a claim
- Insurer's claims page
Approved vendors: Safe Room lets users 'Pre-assign preferred incident response vendors'; vendor names not listed.
Beazley
Carrier · Beazley Grp- Phone
- +1 866 567 8570
- Claims email
- bbr.claims@beazley.com
- Report a claim
- Insurer's claims page
Insurer says: Page offers an online incident form, and a regional directory listing the US phone and email. Old URL beazley.com/beazley_breach_response_claims.html redirects to an unrelated forms page.
Berkley Cyber Risk Solutions
MGA · W. R. Berkley Corporation- Phone
- 973.355.8201
- Claims email
- claims@berkleycyberrisk.com
- Report a claim
- Insurer's claims page
Insurer says: Claims page: 'Send Notice of Data Security Events, Cyber Claims, Losses, and Circumstances.' Contact page shows the phone with hours 'Open 24/7'; labelled as the office number, not expressly a breach hotline.
Berkshire Hathaway Specialty Insurance
Carrier · Berkshire Hathaway- Phone
- 855.453.9675General claims line, not cyber-specific (per the carrier's site).
- Report a claim
- Insurer's claims page
Insurer says: Claims page lists a '24-hour toll-free number' under 'All other claims'; email address obfuscated. No cyber-specific channel on page.
Chubb
Carrier · Chubb Ltd Grp- Phone
- 800-817-2665
- Claims email
- cyberclaimreport@chubb.com
- Report a claim
- Insurer's claims page
Insurer says: Page lists 800-817-2665 as 24/7 line to a cyber incident response coach; commercial cyber claims: 'Email cyberclaimreport@chubb.com'; Chubb Cyber Alert app. Chubb personal insurance is a different line (1-800-CLAIMS-0).
CNA
Carrier · CNA Ins Grp- Phone
- 800-247-3968
- Claims email
- CyberIntake@cna.com
- Report a claim
- Insurer's claims page
Insurer says: Page: report a new cyber issue by calling the CNA Cyber Hotline or emailing CyberIntake@cna.com.
Approved vendors: Page lists named breach counsel, forensic, notification and PR vendors; says 'CNA's Claims team will work with you to choose the vendors that best fit your particular needs.' Whether use is mandatory was not stated on the page.
Coalition
MGA · Coalition Inc.- Phone
- +1 (833) 866-1337
- Report a claim
- Insurer's claims page
Approved vendors: Refers to affiliate 'Coalition Incident Response'; no outside panel listed on page.
Corvus by Travelers
MGA · Travelers- Phone
- 1.800.842.8496
- Claims email
- BSIClaims@travelers.com
- Report a claim
- Insurer's claims page
Insurer says: Page presents the same Travelers Bond & Specialty claim options (agent, email, phone 24 hours, fax, mail); 'filed immediately after a known or suspected cyber security breach'.
Approved vendors: No vendors named on the page.
Cowbell
MGA · Cowbell Cyber- Phone
- (833) 633-8666
- Claims email
- claims@cowbellcyber.ai
- Report a claim
- Insurer's claims page
Insurer says: Page: contact the team even if unsure you have a claim; have policy number or company name, incident date and description, and a main point of contact ready.
Approved vendors: Page lists panel members/partners including Arete, Booz Allen Hamilton, Constangy, Experian, Mullen Coughlin, Wilson Elser among others.
Elpha Secure
MGA · Elpha Secure- Phone
- 1 (844) 964-3719
- Claims email
- claims@elphasecure.com
- Report a claim
- Insurer's claims page
Insurer says: Page: calling the incident counsel number 'does not constitute as a notice of a claim'; 'A written notice of a claim or incident must be reported to claims@elphasecure.com in accordance with the policy.'
Approved vendors: Page: 'only expenses incurred through the engagement of the listed Response Providers and with Elpha Secure's prior written consent will qualify as Incident Response Expenses'; providers 'encouraged'.
Embroker
MGA · Embroker- Phone
- No public cyber claims line found. Use your policy or your broker.
- Report a claim
- Insurer's claims page
Insurer says: Page: for a cyber-related threat event 'please call the support number/hotline listed on your policy'; start non-urgent claims at https://app.embroker.com/claims/filing-list. General inquiries 1.844.436.2765 (Mon-Fri).
ERGO NEXT Insurance (NEXT)
MGA · ERGO Group / Munich Re- Phone
- 855-222-5919General claims line, not cyber-specific (per the carrier's site).
- Report a claim
- Insurer's claims page
Insurer says: Page: log in, Claims tab, 'File a claim'; non-customers 'Call our claims team' or use the online form. General (not cyber-specific) claims line.
Great American Insurance Group (Cyber Risk)
Carrier · Great American Insurance Group (American Financial Group)- Phone
- 877-209-2009
- Report a claim
- Insurer's claims page
Insurer says: Page: use listed contact information; '24/7/365 access to respond to your cyber risk emergencies, with access to a suite of vendors.'
Approved vendors: Mentions 'a suite of vendors', none named.
Hiscox
Carrier · Hiscox Ltd- Phone
- No public cyber claims line found. Use your policy or your broker.
- Report a claim
- Insurer's claims page
Liberty Mutual (incl. Ironshore)
Carrier · Liberty Mut Grp- Phone
- 1-833-517-0815Ironshore policies may list a different number. Check your policy.
- Claims email
- cyberclaims@libertymutual.com
- Report a claim
- Insurer's claims page
Insurer says: Under 'Liberty Mutual or Ironshore specialty': 'Call our 24/7 cyber hotline: 1-833-517-0815'; submit by email; cyber response mobile app. 'Please review your policy's claim and notice reporting form prior to submitting a claim.'
Markel
Carrier · Markel Group- Phone
- 1.844.462.7535
- Claims email
- newclaims@markel.com
- Report a claim
- Insurer's claims page
Insurer says: Page lists 'Cyber Response Hotline' 1.844.462.7535; general claims +1.800.362.7535 / newclaims@markel.com. Hours not stated.
Nationwide (E&S / Enterprise Cyber)
Carrier · Nationwide- Phone
- 1-888-275-7992
- Claims email
- mlsreportaloss@nationwide.com
- Report a claim
- Insurer's claims page
Insurer says: Page: '24/7 claims reporting is available at 1-888-275-7992 or mlsreportaloss@nationwide.com.' (Enterprise Cyber product page.)
Approved vendors: Lists 'Breach Remediation Partners' categories (breach coach, forensics, notification) without names.
QBE
Carrier · QBE Ins Grp Ltd- Phone
- No public cyber claims line found. Use your policy or your broker.
- Report a claim
- Insurer's claims page
Resilience
MGA · Resilience Cyber Insurance Solutions- Phone
- 1-(302) 722-7236
- Claims email
- claims@resilienceinsurance.com
- Report a claim
- Insurer's claims page
Insurer says: Emergencies: call the hotline (US/CA); non-emergency claims by email.
Approved vendors: No panel names on page.
Sompo International
Carrier · Sompo Grp- Phone
- No public cyber claims line found. Use your policy or your broker.
Starr Insurance
Carrier · Starr Grp- Phone
- 1.855.STARR25 (1.855.782.7725)General claims line, not cyber-specific (per the carrier's site).
- Claims email
- Claims@starrcompanies.com
- Report a claim
- Insurer's claims page
Insurer says: General Starr claims page; no cyber-specific instructions on it. Cyber product pages returned 404.
The Cincinnati Insurance Company
Carrier · Cincinnati Financial- Phone
- 877-242-2544General claims line, not cyber-specific (per the carrier's site).
- Report a claim
- Insurer's claims page
Insurer says: General claims page: 'Call 877-242-2544 anytime, day or night, to report claims.' Online claim submission link on page. No cyber-specific instructions.
The Hanover
Carrier · The Hanover Insurance Group- Phone
- No public cyber claims line found. Use your policy or your broker.
- Report a claim
- Insurer's claims page
Insurer says: Cyber page mentions 'dedicated cyber claim reporting' but gives no contact details on the text read.
Approved vendors: Page: 'Our panel of cyber service providers are ready to provide trusted guidance and support' (no names).
The Hartford
Carrier · Hartford Fire & Cas Grp- Phone
- No public cyber claims line found. Use your policy or your broker.
- Report a claim
- Insurer's claims page
Tokio Marine HCC
Carrier · Tokio Marine Holdings Inc Grp- Phone
- 888.627.8995
- Report a claim
- Insurer's claims page
Insurer says: Page: cyber policyholders 'email [address hidden in fetched text] or call 888.627.8995'; other TMHCC lines 800.742.2210; review policy or contact broker.
Approved vendors: Names no panel; says claims examiners coordinate 'legal counsel, as needed.'
Travelers
Carrier · St Paul Travelers Grp- Phone
- 1.800.842.8496
- Claims email
- BSIClaims@travelers.com
- Report a claim
- Insurer's claims page
Approved vendors: Page does not mention vendors or a panel.
Vouch
MGA · Vouch Insurance- Phone
- No public cyber claims line found. Use your policy or your broker.
- Report a claim
- Insurer's claims page
Zurich North America
Carrier · Zurich Ins Grp- Phone
- No public cyber claims line found. Use your policy or your broker.
- Report a claim
- Insurer's claims page
We have no affiliation or commercial relationship with any insurer or broker listed here. We are not an insurer, broker, or agent, we give no coverage advice, and a listing is not an endorsement or a ranking. The list is not complete and is in alphabetical order. Insurers were chosen from the National Association of Insurance Commissioners' 2026 report on the cyber insurance market (top writers, 2025 data) plus well-known small-business brands. We list a phone number or email only if we read it on the insurer's own website. Spot a wrong or missing contact? Tell us. See the full disclaimer.
More resources: all directories · Who to report to · Platform contacts · Choosing an incident-response firm · For affected individuals